FAQs

Installation failed

Run the installer on Win 10 where sign pro pdf has not been previously installed. The installation wizard fails with the log file showing:

Error 0x800700e8: Failed to wait for child to connect to pipe.
Error 0x800700e8: Failed to connect to elevated child process.
Error 0x800700e8: Failed to actually elevate.
Error 0x800700e8: Failed to elevate.

Solution

The error sometimes occurs due to anti-virus software. Please check if anti-virus is active before running installer. If so, disable before re-testing.

The error has been encountered when running Avast Antivirus.
When the antivirus is disabled the installer works as expected.