Driver Installation & Troubleshooting
Device is not connected (Windows 7)
Problem
After installing the Wacom tablet driver the pen tablet will not work properly and on trying to access the control panel (Wacom Tablet Properties) the following error appears:
Device not connected
Solution
On some versions of Windows, particularly Windows 7, this can happen if Windows is not fully updated.
The solution is to run Windows Update until you are sure that nothing is missing.
Alternatively you can apply these 3 updates individually:
SHA-2 - https://docs.microsoft.com/en-us/security-updates/securityadvisories/2015/3033929