FAQs

'Files in use' error when attempting to uninstall or install a new version of sign pro PDF

When I try to install a new version of sign pro PDF or try to uninstall the old version I receive the error message:

One of more files are in use. Please close sign pro PDF before continuing

Closing sign pro PDF and rebooting the PC does not resolve the issue.

Solution

Although not normally necessary, the issue can be resolved by manually performing one of the installer actions as follows:

• Select system settings: Printers and Scanners
• Select the printer: sign pro PDF
• Select Remove device

For example: